Question 1

Are there any additional fees I should be aware of?

Accepted Answer

Roman Home Services takes pride in offering transparent, upfront pricing with no hidden fees. They ensure that you know the total cost before any work begins, providing peace of mind that there won't be unexpected charges or hourly rates[1]. This commitment to transparency is echoed by customers like Karen M., who appreciated having no "added-on surprise fees" during her service[0]. For any home service needs, reaching out to Roman ensures a clear, hassle-free experience. Feel free to contact their team for a detailed quote today!

Question 2

Are there any hidden fees or charges I should be aware of?

Accepted Answer

Roman Home Services prides itself on transparency with a flat-rate, upfront pricing model, ensuring there are no hidden fees or hourly rates. They estimate the total cost before the work begins, so you can be confident there will be no surprises on your bill[1].

This commitment to transparency is echoed by satisfied customers like Sandy W., who appreciated that there were no surprises regarding costs and described how upfront the team was about the pricing[0].

For a seamless and worry-free service experience, feel free to reach out to Roman Home Services and see how they can assist you with any home service needs.

Question 3

Are there credit requirements for financing your services?

Accepted Answer

Roman Home Services, in partnership with Hearth, offers flexible financing options to ease the financial burden of home improvement projects. Importantly, the pre-qualification process is streamlined to be quick and won't impact your credit score. This makes it accessible and less stressful for homeowners to explore viable financing routes without affecting their financial standing[0]. If you're considering undertaking a project, get pre-qualified today and unlock a range of competitive personal loans and credit card options tailored specifically for your needs. Reach out to Roman Home Services to learn more about financing your next project[0].

Question 4

Are there financing options for emergency repairs?

Accepted Answer

Roman Home Services offers flexible financing options for emergency repairs, making essential services accessible when you need them the most. Partnered with Hearth, Roman Home Services provides access to a network of 17 reputable lenders offering competitive personal loans and credit cards. The pre-qualification process is swift, taking less than 2 minutes. This eases financial strain by allowing you to spread the costs over time while preserving your savings for true emergencies\[0]. To explore these options and ensure your home remains functional and comfortable, contact Roman Home Services today\[1].

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, Roman Home Services technicians are licensed, bonded, and insured, ensuring your comfort, safety, and peace of mind\[1]. Our commitment to providing top-notch services means you can trust that only qualified and certified experts are attending to your home's needs. We guarantee a safe and secure experience with our vetted and qualified staff. This assurance is central to our service promise, as echoed by many satisfied customers and backed by over 90 years of industry experience\[0].

For more information or to schedule an appointment, contact us today for unparalleled home service excellence.

Question 6

Can I Fix a Leaking Pipe Joint Without Replacing It Myself?

Accepted Answer

Yes, you can try a short-term stopgap, but lasting pipe‑joint repairs are best handled by a licensed plumber. Shut off water, dry the joint, and you may slow a drip with plumber’s tape or epoxy, then book service. Watch for clues: dripping sounds, water stains, higher bills, low pressure, musty odors, or wet flooring. Our technicians use advanced techniques and cutting-edge technology to find hidden leaks, offer flat-rate pricing, 24/7 emergency help, and non-invasive repiping when pipes are failing.
Updated: 2025-12-20
Need help in Milwaukee, WI? Call (414) 671-9935 or book online.

Question 7

Can I change my service appointment after booking?

Accepted Answer

Yes, you can change your service appointment after booking with Roman Home Services. For any amendments to your scheduled appointment, simply contact their customer service team. They are known for being responsive and flexible, aiming to meet your needs efficiently[0].

Question 8

Can I combine loyalty rewards with other promotions or discounts?

Accepted Answer

Yes, at Roman Home Services, you can combine loyalty rewards with other promotions or discounts when applicable. This means you can maximize your savings and enjoy even greater value on our high-quality services. Our commitment to providing excellent customer service ensures that we offer flexible solutions to meet your needs. Additionally, our services come highly recommended, as evidenced by the numerous positive customer reviews highlighting our professionalism and efficiency,[0]. If you have any further questions or would like to take advantage of our promotions and loyalty rewards, feel free to contact us!

Question 9

Can I fix a water leak myself or should I hire a professional?

Accepted Answer

You can tighten a loose connection or replace a faucet washer yourself for a minor drip. If the leak is active, hidden, from a water heater, or a burst/frozen pipe, hire a professional. We offer 24/7 emergency response, same-day service, and technicians arrive in fully stocked trucks to fix most leaks on the spot. You’ll get flat-rate, upfront pricing and our money-back guarantee. Priority dispatch is available with our Home Protection Plan. Service available across Milwaukee and Waukesha. Quick checks: - Shut off the nearest fixture valve or main water valve. - Avoid using affected fixtures until inspected.
Updated: 2025-12-30 00:00:00
Need help in Milwaukee, WI? Call (414) 671-9935 or book online. "Roman electric plumbing helped solve a plumbing issue quickly and I have full confidence in the work they did." — Emily F.

Question 10

Can I fix my own light switch safely without an electrician?

Accepted Answer

You can replace a light switch yourself only if you can fully de-energize and test the circuit and the box and wires are in good condition. Home electrical systems cause nearly 55,000 fires a year. For safety and NEC compliance on outlets and switches, we recommend a licensed electrician, especially for GFCI/AFCI, aluminum wiring, or heat-damaged parts. We serve Milwaukee and nearby communities with same-day and 24/7 help. Quick checks: - Turn off the breaker and verify power is off with a tester. - Stop if you see heat damage, buzzing, loose or aluminum wiring. - Don’t proceed without proper tools or wiring knowledge.
Updated: 2025-12-20
Need help in Caledonia, WI? Call (414) 671-9935 or book online. "Rick did a great job troubleshooting my issue and took the time to explain what he found and included me in the process." — Greg H.

Question 11

Can I get a price match if I find a lower quote elsewhere?

Accepted Answer

Roman Home Services does not explicitly mention a price match policy in the available documentation. However, they emphasize fair pricing with an upfront, transparent approach, ensuring there are no hidden fees[1]. They are known for their commitment to customer satisfaction and high-quality services. As Justin W. highlighted, Roman Home Services offers "friendly service and affordable quotes"[2]. For a more precise response about price matching, it would be best to contact them directly via their website or at (414) 369-3798[0].

Question 12

Can I get an estimated arrival time for my service appointment?

Accepted Answer

Roman Home Services is renowned for its punctuality and efficiency, consistently arriving on time and often ahead of schedule. Many customers, such as Anne Marie U., have praised the service for coming earlier than expected and completing tasks swiftly[1]. To get an estimated arrival time for your upcoming service appointment, a courtesy call will be placed prior to the technician's arrival. This ensures you're well-informed and ready to receive them[0].

Feel free to contact Roman Home Services directly if you have additional scheduling questions or require any adjustments. We look forward to providing you with exemplary service!

Question 13

Can I install a garbage disposal myself without hiring a plumber?

Accepted Answer

You can install a garbage disposal yourself, but we recommend using a professional plumber to prevent leaks, electrical trips, and water damage. Our disposal page advises consulting a Roman plumber for diagnosis and next steps. We offer same-day and 24/7 emergency service in the Milwaukee area. Quick checks: - If the breaker trips or you see leaks, stop and call a pro. - Avoid fibrous items (eggshells, onions, potatoes) that can damage blades.
Updated: 2025-12-30
Need help in Butler, WI? Call (414) 671-9935 or book online. "He installed a new toilet and a new garbage disposal." — Angela G.

Question 14

Can I install a water heater by myself safely and correctly?

Accepted Answer

Short answer: It’s possible, but we recommend having a licensed plumber install your water heater to ensure it’s done safely and works as intended. A call to Roman means fully licensed, formally trained technicians handling the job with flat-rate, upfront pricing and a money-back guarantee. If you’re considering tankless, our team also installs, maintains, and repairs these systems. We can test your water hardness and offer softening solutions to protect efficiency over time in Milwaukee and nearby areas. - If you proceed DIY, schedule a professional safety check soon after.
Updated: 2025-12-30
Need help in Butler, WI? Call (414) 671-9935 or book online. "Replaced water heater same day." — Susan D.

Question 15

Can I pay off my financing early?

Accepted Answer

Yes, you can pay off your financing early with Roman Home Services' financing options. We understand that flexibility is crucial for our customers, and our partnership with Hearth ensures that you have the ability to manage your loan according to your preferences. This includes the option for early repayment so you can reduce your debt faster and potentially save on interest costs[0].

Moreover, Jerry R. praised Roman Home Services, stating that our team worked hard to find the best solutions, which reflects our commitment to offering customer-friendly financing terms[1].

Take control of your finances today and contact us for more details on our flexible financing options!

Question 16

Can I provide feedback or reviews on your services?

Accepted Answer

Absolutely! We at Roman Home Services greatly value your feedback and encourage you to share your reviews about our services. Your thoughts not only help us improve but also assist prospective customers in making informed decisions. As Denise S. shared, "Friendly, Professional!! Very responsive to my needs, on time to the second"[0]. We strive for such satisfaction with every client and eagerly welcome your insights.

If you have experienced our services, don't hesitate to leave a review on platforms like Google Reviews or directly provide feedback through our contact channels. Your voice is crucial in helping us continue to offer exceptional service[1].

We look forward to hearing from you soon!

Question 17

Can I repair a thermostat myself or should I hire a professional?

Accepted Answer

You can do simple checks yourself, but hire a pro for wiring, replacement, or calibration. We test and calibrate thermostats during AC and furnace tune-ups. Same-day service is often possible, with 24/7 emergency support. Protection Plan members get 10% off HVAC service and repair. Serving Milwaukee and nearby communities. - Replace batteries and confirm heat/cool mode. - Set temperature a few degrees higher or lower. - Check the breaker at the panel.
Updated: 2025-12-30
Need help in Butler, WI? Call (414) 671-9935 or book online. "Austin came and fixed a botched Nest Thermostat installation by HelloTech. Pretty quick and easy and I finally have heat again!" — Justin S.

Question 18

Can I replace a toilet fill valve myself without professional help?

Accepted Answer

Yes, many homeowners can replace a fill valve if the shutoff works and parts aren’t corroded. A new valve often fixes constant running or weak flushes. Stop and call a pro if you see leaks, a wobbly toilet, or rusted/stuck hardware. We diagnose first and handle repair or replacement with flat, upfront pricing and 24/7 emergency service in Milwaukee and nearby. - Shut off water and drain the tank. - Match valve height to tank; hand-tighten, then quarter-turn. - Restore water and check for leaks.
Updated: 2025-12-30 00:00:00
Need help in Butler, WI? Call (414) 671-9935 or book online. "Liam was awesome!!! Did great on the repair to my toilet!!" — Nicole V.

Question 19

Can I replace my thermostat myself without professional help?

Accepted Answer

You can replace a basic thermostat yourself, but hiring a pro helps ensure correct wiring, system compatibility, and proper calibration. Our HVAC tune-ups in Milwaukee, WI include thermostat testing and calibration. Protection Plan members receive a 10% discount on HVAC service and repair, plus annual inspections and priority service. Same-day service is often possible, and 24/7 emergency help is available. Quick checks if you DIY: - Shut off power at the breaker. - Label each wire and take a photo. - Verify your system type matches the new thermostat.
Updated: 2025-12-30
Need help in Butler, WI? Call (414) 671-9935 or book online. "I had a new programmable thermostat installed and an old mercury thermostat removed." — Michael N.

Question 20

Can I request a specific technician for my service?

Accepted Answer

Yes, at Roman Home Services, customers can request a specific technician for their service needs. This flexibility ensures that you receive personalized and consistent service from a technician you trust. In fact, many of our satisfied clients prefer to have the same reliable technicians visit their homes repeatedly. For instance, Trish L. praised Mitch for being "very personable and helpful" and mentioned her intention to request him again for her next service[0]. Similarly, Susan M. stated she would definitely ask for Tony for future plumbing needs due to his politeness and expertise[1]. To arrange a specific technician for your service, simply mention your preference when scheduling your appointment.

Question 21

Can I service my heat pump myself safely and effectively?

Accepted Answer

You can handle a few basics, but most heat pump service is safer and more effective when a trained tech does it. Our tune-ups in Milwaukee and Racine include blower fan cleaning, condenser coil cleaning, air filter replacement, compressor inspection, and thermostat testing. DIY: keep the outdoor unit clear of debris and snow, replace filters on schedule, and note unusual noises or weak heating/cooling. For breakdowns, refrigerant, electrical, or sizing issues, use our same-day, 24/7 repair.
Updated: 2025-12-20
Need help in Milwaukee, WI? Call (414) 671-9935 or book online. "The heat feels great." — Terence S.

Question 22

Can an air purifier be repaired if the UV bulb stops working?

Accepted Answer

Yes. Roman Home Services can inspect a UV air purifier that stopped working and advise on repair vs. replacement. We provide IAQ services including air purification and air cleaners, with upfront, flat-rate pricing. Our Home Protection Plans include an annual Indoor Air Quality inspection, starting at $19.95/month. We offer 24/7 service in Milwaukee and nearby cities. A technician will confirm the issue on site and review options before any work begins.
Updated: 2025-12-30
Need help in Butler, WI? Call (414) 671-9935 or book online.

Question 23

Do I need a permit to install a whole house generator at home?

Accepted Answer

Permit requirements for whole-house generator installations vary by municipality. Because installations include electrical integration and may include gas piping, our technician will confirm any needed permits or inspections during your in-home assessment. Roman provides turnkey installation by certified electricians, including transfer switch work and full system integration. We install and service Briggs & Stratton and Generac systems, with natural gas or propane options. We serve Milwaukee, Racine, and nearby communities. Timelines depend on site conditions and local approvals.
Updated: 2025-12-20 00:00:00
Need help in Caledonia, WI? Call (414) 671-9935 or book online.

Question 24

Do loyalty program benefits apply to all types of services?

Accepted Answer

Yes, Roman Home Services' loyalty program benefits apply to all types of residential services, including electrical, HVAC, plumbing, and generator maintenance. The program offers exclusive benefits such as significant discounts on services, priority service with reduced emergency fees, and member-only rates\[1]. This holistic approach is well-suited for homeowners seeking comprehensive coverage and substantial savings. As Leia S. noted, "Their membership is worth every penny" with checks on AC and heating included, which clearly demonstrates the value added by their loyalty program\[0]. Consider joining today to experience these benefits firsthand!

Question 25

Do you offer a loyalty program for repeat customers?

Accepted Answer

Yes, Roman Home Services offers a Whole-Home Protection Plan that serves as a loyalty program dedicated to giving repeat customers peace of mind and significant savings. This program provides exclusive benefits such as big discounts on services, priority service, member-only rates, and special offers. By joining, you not only protect your home but also enjoy the perks of being a valued customer[0].

Marie T., a satisfied customer, recommends signing up for this plan as it "definitely saves money"[1]. Don't wait to experience the benefits; join our protection plan today and enjoy top-notch services with excellent savings.

Question 26

Do you offer any customer loyalty programs or incentives?

Accepted Answer

Roman Home Services offers a Whole-Home Protection Plan that serves as a remarkable customer loyalty program. This plan provides homeowners with peace of mind and exceptional savings, ensuring their homes are well-maintained and protected against emergencies. By joining this plan, members receive exclusive benefits such as significant discounts on services, priority scheduling, member-only rates, and special offers[0].

Our customer care's excellence is echoed by our satisfied clientele. "We love Roman's Crew; they are very responsive and on time. Their services are especially superb," says Renetta R. This endorsement underscores our dedication to superior service[1].

Join our Whole-Home Protection Plan today to experience first-rate service and peace of mind with Roman Home Services, Southeastern Wisconsin’s trusted name in home maintenance since 1929!

Question 27

Do you offer any discounts or packages?

Accepted Answer

Roman Home Services offers discounts and a variety of packages to help you save on essential services. We provide a $25 discount on any service, offering immediate savings on your next project[0]. Additionally, we have a Whole-Home Protection Plan that grants exclusive service discounts, front-of-the-line service, and member-only rates, ensuring that all your home needs are met with incredible benefits[0].

Make sure to take advantage of these offerings by contacting us to learn more about how we can meet your home service needs with exceptional value.

Question 28

Do you offer emergency services?

Accepted Answer

Yes, Roman Home Services offers 24/7 emergency services to ensure that your home is always protected, regardless of the time or situation. Whether it's a sudden electrical outage, a burst pipe, or a malfunctioning HVAC system, their team is ready to respond swiftly and efficiently to address urgent needs at any hour[0].

Question 29

Do you offer financing options for your services?

Accepted Answer

Yes, Roman Home Services offers flexible financing options to help you manage the costs of home improvement projects. We've partnered with Hearth to provide a variety of financing solutions tailored to your specific needs. You can get pre-qualified in just 2 minutes without affecting your credit score, allowing you to start your projects sooner without financial worry[0].

Our financing program connects you with 17 reputable lenders, ensuring competitive personal loans and credit cards to suit your budget and timeline[0]. If you're considering electrical, plumbing, or HVAC services, these financing options can be a practical solution to achieving your home improvement goals while keeping your emergency funds intact.

To learn more about our financing options, don't hesitate to contact us today and take the first step toward realizing your home improvement dreams[0].

Question 30

Do you offer free estimates or consultations?

Accepted Answer

Roman Home Services offers free estimates on large equipment installs as part of their commitment to transparent and customer-friendly service. Our technicians will provide an upfront estimate without any hidden fees or hourly rates, ensuring that you know the cost before any work begins\[0]. So don't hesitate to reach out! Roman Home Services is here to provide you with a thorough, professional assessment free of charge. Contact us today to take advantage of our hassle-free estimates and experience the quality service that has satisfied customers since 1929.

Question 31

Do you offer no-interest or deferred payment plans for these services?

Accepted Answer

Yes, Roman Home Services offers a variety of flexible financing options designed to make home improvement projects more accessible. We've partnered with Hearth to provide a range of loan and credit card options through a network of 17 reputable lenders. This includes personalized financing solutions to match any project, from minor updates to large-scale remodels, without impacting your credit score during the pre-qualification process[0].

If you're eager to begin your project without delay, contact Roman Home Services to explore our financing opportunities and apply today[1].

Question 32

Do you offer special events or bonuses for loyalty program members?

Accepted Answer

Roman Home Services does indeed offer special events and bonuses for members of their loyalty program. By joining their Whole-Home Protection Plan, you gain access to exclusive specials, front-of-the-line service, and significant discounts on their diverse array of home services[0]. Moreover, these loyalty benefits ensure members are prioritized, promoting long-term savings and peace of mind through their comprehensive service offerings[1].

Customers like LJ B-Rups have spoken highly of Roman's professionalism and service excellence, stating, "I hired Roman again... Mitch G. was very professional and did a great job!"[2]. Trust Roman Home Services to provide both routine maintenance and exceptional loyalty rewards. Contact us today to learn more about elevating your home service experience!

Question 33

Do you provide a warranty on the materials you use?

Accepted Answer

Yes, Roman Home Services provides assurances on their materials and labor. Specifically, they offer a money-back guarantee, ensuring that every project is completed to the customer's satisfaction. If you're not fully satisfied, they pledge to continue working on the issue until it meets your expectations or your money will be refunded[0].

In addition, Claire M. highlighted a positive experience, stating that the technician was efficient in confirming that her water heater was under warranty, which saved her from additional costs[1].

We recommend speaking directly with Roman Home Services for more details specific to your project or product concerns. Your peace of mind is their priority, and they are ready to provide tailored solutions to meet your needs.

Question 34

Do you provide a written estimate before starting work?

Accepted Answer

Yes, Roman Home Services provides a written estimate before starting any work. We pride ourselves on offering flat-rate, upfront pricing to ensure transparency and eliminate hidden fees or hourly rates[0]. Our skilled technicians thoroughly assess the project to provide a comprehensive estimate, allowing you to understand the total cost before work begins[0].

Customers consistently appreciate this transparent approach, as evidenced by reviews like Wanda F., who mentioned receiving an estimate before work commenced and highly recommends our services[1].

To experience this transparent service, reach out today, and let us provide you with peace of mind through clear and honest pricing.

Question 35

Do you provide after-hours service?

Accepted Answer

Roman Home Services proudly offers after-hours support with 24/7 emergency services for all your electrical, HVAC, and plumbing needs. We recognize that emergencies don’t adhere to standard business hours, and our dedicated team is always ready to assist you quickly and efficiently[2][0].

Trent L. praised our service, mentioning how one of our technicians, Doug, restored power to his home after hours, delivering professional and friendly assistance[1].

Don't hesitate to contact us for reliable service exactly when you need it most.

Question 36

Do you provide any incentives or discounts for new customers?

Accepted Answer

At Roman Home Services, we value new customers and offer incentives to enhance your experience from the start. New customers can enjoy $25 off any service, which is a great opportunity to try our professional electrical, plumbing, or HVAC services[0]. Additionally, we offer a Whole-Home Protection Plan that provides exclusive discounts, member-only rates, and other specials, ensuring peace of mind and savings on future services[0]. Sharon M. expressed her pleasure with our service and mentioned a special pricing on service calls, highlighting our effort to provide value upfront[1].

For more personalized details and to take advantage of these offers, contact us today!

Question 37

How Can I Find a Water Leak Inside a Wall or Ceiling?

Accepted Answer

You can spot a wall or ceiling leak by watching for early signs and confirming with a pro. Check these quick indicators, then schedule leak detection. - Listen for dripping or running water. - Look for new stains, bubbling paint, or wet drywall. - Notice musty odors or warped or wet flooring. - Watch for higher water bills or low water pressure. - Isolate by shutting water to a suspect fixture. Our licensed techs use advanced detection and sewer cameras to locate and repair, often same day in Milwaukee and nearby.
Updated: 2025-12-29 00:00:00
Need help in Milwaukee, WI? Call (414) 671-9935 or book online. "Wesley did a great job in reworking the drains on our kitchen sink and fixing our leak, also spotted a leak under our kitchen faucet we didn't know about!" — John M.

Question 38

How Can I Fix a Leaking Pipe Without Replacing It?

Accepted Answer

You can often stop a small leak without replacing the pipe by shutting off water and installing a pipe repair clamp, epoxy putty, or self‑fusing silicone tape. These are temporary fixes. A licensed plumber should inspect the line to prevent future damage. Roman provides leak detection and emergency pipe repair in Milwaukee-area homes. We offer flat-rate, upfront pricing and a money-back guarantee on our work. Quick steps: - Shut off the nearest valve. - Dry the pipe. - Apply clamp, putty, or silicone tape per directions. - Call a pro to evaluate.
Updated: 2025-12-29 00:00:00
Need help in Milwaukee, WI? Call (414) 671-9935 or book online. "Liam was outstanding. He found the problem of the leaky outdoor faucet and fixed it." — Liam

Question 39

How Can I Seal a Leaking Air Duct to Improve HVAC Efficiency?

Accepted Answer

You can seal small, visible duct leaks yourself, but professional duct sealing typically delivers better, longer‑lasting efficiency. Turn the HVAC off, inspect exposed joints and seams, clean the surfaces, apply a duct‑rated sealant, and replace the air filter. For hidden or extensive leaks, schedule our “Duct Sealing” service. Pairing this with “Ventilation Cleaning” can improve airflow. During new installs, we design and seal ductwork for quiet, efficient operation. Protection Plan members get annual IAQ inspections and 10% off HVAC service and repair.
Updated: 2025-12-30
Need help in Milwaukee, WI? Call (414) 671-9935 or book online.

Question 40

How Can I Seal a Leaking Pipe Without Replacing It?

Accepted Answer

You can use a short-term patch, but a lasting fix usually needs a proper repair. Shut off water to the line, dry the area, and contain drips. Temporary wraps or clamps may slow a small seep, but they often fail under pressure or vibration. Our licensed plumbers provide leak detection and permanent repairs, including non-invasive repiping when needed. We offer flat-rate, upfront pricing and 24/7 emergency help in Milwaukee and nearby areas. Quick checks: - Look for dripping sounds, stains, musty odors, or rising water bills. - Note low water pressure near the leak.
Updated: 2025-12-29
Need help in Butler, WI? Call (414) 671-9935 or book online. "Liam was outstanding." — Liam was outstanding. — Liam O.

Question 41

How Much Does Annual HVAC Maintenance Typically Cost Homeowners?

Accepted Answer

Annual HVAC maintenance with Roman Electric can be as low as $19.95/month through our Standard Home Protection Plan. The Boiler Plan is $29.95/month, and Home Protection Plan Plus is $39.95/month for multi-system homes. Members receive annual inspections, a 10% discount on HVAC service and repair, priority service within 24 hours, and discounted service fees. If you prefer a one-time tune-up, exact pricing depends on your system and an on-site inspection; your technician will confirm costs.
Updated: 2025-12-30
Need help in Milwaukee, WI? Call (414) 671-9935 or book online. "Chris came out to do maintenance check on my AC. Very professional and helpful!" — Mark U.

Question 42

How Much Does Broken Pipe Repair Cost for Homeowners?

Accepted Answer

Broken pipe repair cost depends on an on-site plumbing inspection. We use flat-rate, upfront pricing, and your plumber will confirm costs before work begins. Factors include pipe material, location (behind walls, slab, outdoors), length of pipe replaced, severity of damage, and after-hours emergency needs. For larger issues, we offer non-invasive repiping options. Roman has served Milwaukee-area homes since 1929 and backs work with a money-back guarantee. 24/7 emergency response is available.
Updated: 2025-12-29 00:00:00
Need help in Butler, WI? Call (414) 671-9935 or book online.

Question 43

How Much Does Emergency Circuit Breaker Repair Typically Cost?

Accepted Answer

Emergency circuit breaker repair is priced after an on-site diagnosis with upfront, flat pricing. Your technician confirms costs before work begins. Final price depends on after-hours timing, parts needed (e.g., replacement breakers), panel condition, and troubleshooting time. We dispatch 24/7 in Milwaukee and surrounding areas, and arrive with fully stocked vehicles to resolve most issues on the spot. Home Protection Plan members receive priority service, reduced emergency fees, and 10% off; plans start at $19.95/month. Quick safety check: - If you smell burning or see sparking, turn power off and call.
Updated: 2025-12-20 00:00:00
Need help in Milwaukee, WI? Call (414) 671-9935 or book online.

Question 44

How Much Does HVAC Installation Cost With Ductwork Included?

Accepted Answer

HVAC installation with new ductwork does not have a one-size-fits-all price. Final cost depends on home size, layout and duct length, the number of registers, and the system you choose (AC, furnace, heat pump, or boiler). We provide flat-rate, upfront pricing after an in-home assessment. Our team sizes your home, designs and seals ducts, and balances airflow to avoid hot/cold spots. Same-day installation is often available. Home Protection Plan members receive a 5% discount on major equipment installations. Quick steps: - Schedule an in-home assessment. - Get a flat-rate written quote. - Ask about duct sealing and airflow balancing. - Confirm HPP membership for 5% install savings.
Updated: 2025-12-30
Need help in Milwaukee, WI? Call (414) 671-9935 or book online.

Question 45

How Much Does Slab Leak Detection and Repair Cost for Homeowners?

Accepted Answer

Slab leak detection and repair costs vary by leak location, access, pipe material, and repair method, with final pricing confirmed after an on-site inspection. The biggest cost driver is how easily we can reach the leak and whether advanced, non-invasive techniques can avoid opening floors. We provide flat-rate, upfront pricing backed by a money-back guarantee, and we use cutting-edge detection tools to pinpoint leaks quickly. Our licensed plumbers handle these often in the Milwaukee area, including work in Wauwatosa homes. Small, isolated leaks are typically repaired at the spot; widespread corrosion or brittle piping may be better solved with a short reroute or non-invasive repiping. A technician’s telltale clue on hot-water slab leaks is a warm floor zone paired with a spinning water meter when fixtures are off. If the leak is active or flooding, treat it as urgent—24/7 emergency response is available. Your estimate usually reflects: - Access path (through slab, at perimeter, or via reroute) - Pipe type and condition (e.g., galvanized corrosion length) - Detection method used (acoustic, thermal imaging, tracer gas) - Needed restoration (concrete, flooring, cabinetry) If water is present, shut off the main and power to affected areas before we arrive.
Updated: 2026-03-12
Need help in Wauwatosa, WI? Call (414) 671-9935 or book online. “Union Plumber Ryan came over in the middle of the night… and worked diligently for four hours until everything was fixed.” — Adam R.

Question 46

How Much Does Trenchless Sewer Line Replacement Cost on Average?

Accepted Answer

Trenchless sewer line replacement cost is confirmed after an on-site evaluation because price depends most on pipe length, depth, access, and soil conditions. In many homes, the total feet of pipe to be renewed is the single biggest cost driver. A seasoned plumber also looks at bends, clean‑out access, and what’s above the line, since tight access or hardscaping can add labor even without open trenches. If the pipe is structurally sound in short sections, a targeted repair may be smarter; if it’s collapsed or damaged along a long run, full replacement is usually the right call. We handle sewer and drain work across the Franklin area with licensed plumbers, upfront pricing, and a money‑back guarantee. Clear signs replacement (not a spot repair) may be needed: - Repeat whole‑house backups, not just one fixture - Camera evidence of long cracks, offsets, or lost grade - Multiple prior snakings that don’t hold If sewage is backing up, stop water use and call for emergency plumbing right away.
Updated: 2026-03-12
Need help in Franklin, WI? Call (414) 671-9935 or book online. “On May 08 ,2023 I arranged for a Roman Electric Company plumber, Connor W. to provide root treatment to my sewer line.” — Sandra M.

Question 47

How can I contact customer support if I have an issue?

Accepted Answer

To contact Roman Home Services' customer support, you can call their friendly call center at 414-369-3798 for 24/7 service. Alternatively, you can visit their website at [Roman Home Services Contact Page](https://romanelectrichome.com/contact-us/) for more information[0].

Question 48

How can I fix a frozen pipe safely without causing damage?

Accepted Answer

You can thaw a frozen pipe safely by relieving pressure and warming it gradually. Start by closing the water shutoff to that line and opening nearby faucets to drain. Apply gentle heat with a hair dryer or warm towels, beginning at the faucet side and moving toward the freeze. Never use a torch or open flame. If you see cracks, water stains, or hear hissing, stop and call for 24/7 emergency pipe repair. After thawing, check for leaks. This applies to Milwaukee-area homes.
Updated: 2025-12-29
Need help in Butler, WI? Call (414) 671-9935 or book online.

Question 49

How can I get in touch with your office?

Accepted Answer

To get in touch with Roman Home Services, you can reach us via phone at 414-369-3798 or visit us at our office located at 2220 S. 114th St., West Allis, WI 53227. Our dedicated team is available Monday through Friday from 7 AM to 5 PM to assist with all your residential electrical, HVAC, and plumbing needs. You can also contact us through our website for further inquiries[0].

Question 50

How can I schedule a service appointment?

Accepted Answer

To schedule a service appointment with Roman Home Services, you have a couple of convenient options. You can call their dedicated service number at 414-369-3798 to set up an appointment directly. This phone line is available for both standard and emergency services, offering you swift assistance when you need it most[1]. Additionally, many customers have praised Roman's flexibility and ease of scheduling, highlighting their professionalism and helpful service[0].

Take advantage of this seamless booking process and ensure your home's systems are in expert hands. Call now to experience the efficiency and dedication that have made Roman Home Services a trusted name in the industry since 1929[1].

Question 51

How can I track the progress of my service request or project?

Accepted Answer

To track the progress of your service request or project with Roman Home Services, you can start by contacting their support team directly. Their customer service is highly responsive and can provide detailed updates regarding your project's status[1]. For personalized service, it's recommended to reach out through their hotline, available 24/7 at 414-369-3798[0].

For further peace of mind, consider their Home Protection Plan, which offers priority service and exclusive specials[1]. As shared by Mary T., a satisfied customer, their clear communication and efficient service turned her experience from frustration into satisfaction[2]. Don’t hesitate to reach out to ensure your project's smooth progression and completion.

Question 52

How do I apply for financing for a project?

Accepted Answer

Applying for financing at Roman Home Services is a straightforward process designed to fit your unique project needs. Begin by visiting our financing page to explore our partnership with Hearth, which connects you to a network of 17 reputable lenders. The pre-qualification process is quick and won't affect your credit score, allowing you to access competitive loans with ease[0].

This streamlined process allows you to receive personalized financing options tailored to your project's specifics, whether for a major renovation or a smaller upgrade[0]. Don’t let financial concerns delay your project—get started today by contacting us to receive details on how financing can help you achieve your goals[0].

Question 53

How do I make payments on my financing plan?

Accepted Answer

To make payments on your financing plan with Roman Home Services, you can benefit from the flexible options provided through their partnership with Hearth. Roman Home Services connects you with a network of 17 reputable lenders to access competitive personal loans and credit cards, ensuring your specific needs are met[0]. Payments are designed to be simple and based on fixed monthly installments, which can ease financial strain while preserving your savings for emergencies. Their pre-qualification process is straightforward and doesn't affect your credit score, allowing you to quickly secure the necessary funds[0].

For further assistance, contact Roman Home Services directly to learn more about their financing options and how to manage your payments efficiently[1].

Question 54

How do I sign up for your loyalty program?

Accepted Answer

To sign up for Roman Home Services' loyalty program you can call the office or enroll with a tech. This plan offers exclusive benefits, such as significant discounts on services, front-of-the-line service, member-only rates, and exclusive specials. By enrolling, you ensure a secure and comfortable living environment with exceptional savings\[0].

Question 55

How do you accommodate special service requests?

Accepted Answer

Roman Home Services is dedicated to accommodating special service requests with a personalized touch. Our team is committed to making sure every need is met efficiently and with the highest quality standards. We offer flexible scheduling, allowing you to book multiple services in one call, ensuring convenience and time-efficiency[1]. Additionally, we take pride in offering customized projects, as demonstrated through our partnership with Special Spaces, where we renovate children's bedrooms to reflect their personalities[2].

Customers like Samm K. appreciate our willingness to accommodate client needs and highlight our friendly and professional service as being a pleasure to work with[0]. For any special requests, please contact us directly to discuss how we can tailor our services to fit your specific requirements. We're here to help!

Question 56

How do you balance cost and quality in your services?

Accepted Answer

At Roman Home Services, we expertly balance cost and quality through our commitment to upfront pricing and superior service. We offer flat-rate, upfront pricing, allowing customers to know the full cost of services before work begins, eliminating hidden fees[2]. Our skilled technicians are continuously trained in cost-efficient procedures to maintain high-quality service at competitive prices[0].

Our financing options, in partnership with Hearth, provide flexible solutions to make essential services more affordable without compromising on quality. This ensures you can access the necessary HVAC, plumbing, and electrical services within your budget[1].

Lisa M., a satisfied customer, praised our fair pricing and excellent service: "Roman Home Services provided exceptional service, and the cost was exactly as quoted—no surprises!" Contact us today to experience quality service that meets your budgetary needs[0].

Question 57

How do you ensure that customers get the best value for their money?

Accepted Answer

At Roman Home Services, we ensure customers get exceptional value through upfront pricing and comprehensive guarantees. Our flat-rate pricing model means customers know exactly what they will pay upfront, with no hidden fees[2]. Furthermore, we offer a money-back guarantee, ensuring customer satisfaction with every project[2].

Customers like Christian A. express high satisfaction with our service, appreciating the professionalism and quality of our staff. Christian mentioned, “Pro electrician, Kevin, and his trusty sidekick apprentice, Liz, were fantastic!... you may not be able to afford now, they’ll usually help you prioritize based on your budget and sensibilities”[0].

To secure the best deals, consider our Home Protection Plans, which include discounts on services, priority scheduling, and exclusive offers[1]. Contact us now to secure premium home services that promise both quality and value!

Question 58

How do you ensure that your technicians adhere to professional standards?

Accepted Answer

Roman Home Services ensures that its technicians adhere to the highest professional standards through continuous training and adherence to safety protocols. This commitment keeps our team proficient in the latest technologies and procedures, ensuring every project is completed meticulously[0]. Furthermore, Roman Home Services enforces strict background checks and drug tests for all employees, ensuring a professional and secure experience for every client[0].

Customer testimonials highlight the reliability and professionalism of our technicians. Benjamin K. praised the team for their punctuality, honesty, and the top-notch quality of work, further reinforcing the high standards upheld by Roman Home Services[1].

For those seeking unparalleled service and safety, choosing Roman Home Services ensures not only expert craftsmanship but also peace of mind. Don't wait—contact us today for a service experience that exceeds expectations.

Question 59

How do you ensure the quality of your work?

Accepted Answer

Roman Home Services ensures the quality of our work through a meticulous process that includes hiring skilled technicians, providing continuous training, and adhering to the highest safety and service standards. Our technicians are equipped with the latest tools and techniques, and they undergo regular training to stay abreast of the newest technologies[0]. We also offer customers a "money-back guarantee" to ensure complete satisfaction, reflecting our commitment to doing the job right the first time[2].

Customer satisfaction is a core focus, as highlighted by Noreen H., who praised our professionalism, thoroughness, and transparency in communication[1]. Our operational efforts are constantly aimed at preserving our reputation as Wisconsin’s most trusted home service contractor, a status we've maintained for over 90 years[3].

For unparalleled home service quality, we encourage you to reach out to Roman Home Services today and experience our expert craftsmanship and dedication first-hand!

Question 60

How do you ensure the safety and cleanliness of the worksite?

Accepted Answer

Roman Home Services ensures the safety and cleanliness of worksites through meticulous attention to detail and established protocols. Our technicians deliver the "red carpet treatment," which involves protecting the workspace with shoe covers and ensuring no mess is left behind[0]. Furthermore, all our professionals are licensed, bonded, and insured, with rigorous background checks ensuring qualified and trustworthy service[0].

Additionally, our work is marked by a firm emphasis on maximum safety standards, using high-tech tooling and adhering strictly to local codes[1]. Shelly E. praised our meticulous approach, noting that our team's professionalism and expertise make her feel safe in her home[2].

To ensure your home services are executed with the highest standards of safety and cleanliness, please contact Roman Home Services today.

Question 61

How do you handle customer complaints?

Accepted Answer

Roman Home Services addresses customer complaints with a keen focus on resolution and customer satisfaction. The team is committed to providing a professional and friendly service experience, ensuring that any issues are rectified promptly and effectively[0]. As shown in customer feedback, Roman Home Services takes customer concerns seriously. Lukky S. experienced an issue with a coupon, and although initial communication was unsatisfactory, the management intervened, resolved the issue, and honored the coupon[2].

Roman Home Services prides itself on a culture of continuous improvement, evident in customer comments that highlight the brand's proactive approach to resolving the few complaints that arise[1].

For top-tier service that prioritizes customer satisfaction and dependable solutions, contact Roman Home Services today.

Question 62

How do you handle emergency customer service requests?

Accepted Answer

Roman Home Services is dedicated to accommodating emergency customer service requests with around-the-clock availability, emphasizing a swift and dependable response. Our 24/7 emergency hotline ensures that help is just a phone call away, addressing urgent needs such as electrical outages, plumbing emergencies, or HVAC malfunctions at any time of day[1]. Our expert technicians, arriving in fully-stocked vehicles, are equipped to handle most standard repairs, minimizing downtime and restoring your home's essential systems promptly[0].

Antronette P. appreciated our prompt service during an electrical emergency, highlighting the professionalism and efficiency of our technicians, who also provide transparent repair costs[2].

Choose Roman Home Services for reliable emergency service and peace of mind. Call us anytime for unparalleled support in maintaining your home's comfort and safety.

Question 63

How do you handle scheduling and appointments?

Accepted Answer

At Roman Home Services, scheduling and managing appointments is designed to be a seamless experience for you. We offer the flexibility to schedule multiple jobs in one call, allowing customers to handle several tasks, such as HVAC and plumbing, in a single appointment[2]. Our advanced scheduling system ensures prompt and timely service, backed by the commitment that our technicians will arrive prepared and on time[0].

Grace W. shared her positive experience, noting it was "quick and easy to schedule service," with substantial timing flexibility[1].

Ready to experience hassle-free appointments? Contact us today to schedule your service and enjoy the convenience Roman Home Services offers!

Question 64

How do you manage emergency service requests?

Accepted Answer

At Roman Home Services, we expertly manage emergency service requests with dedication and efficiency. We offer a robust 24/7 emergency service ensuring that help is just a phone call away, no matter the time of day or night. Our emergency hotline is available for immediate assistance with electrical issues, plumbing emergencies, HVAC malfunctions, and more[0].

Our technicians are highly trained professionals who arrive in fully-stocked vehicles, ready to handle most emergencies on the spot. This minimizes downtime and ensures that your issue is resolved swiftly and effectively[1][2]. Client satisfaction is our top priority, and we strive to restore your home to full functionality quickly.

Call us at 414-369-3798 for prompt and reliable emergency service.

Roman Home Services

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Gas Line

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Backflow Prevention

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Water Filtration

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Leak Detection And Repair

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Indoor Air Quality Services

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Ductless Mini-Split

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HVAC Repair

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Thermostat and Smart Controls

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HVAC Maintenance

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